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Gorilla AI Chatbot

Your store's smartest employee never sleeps.

An AI chatbot that lives inside your WooCommerce store. It knows your products, tracks orders, answers questions, and hands off to your team when a real human is needed.

Powered by Claude AI. You control the API costs. Pennies per conversation, not dollars.

Get Started — $75/year Chatbot Documentation
WooCommerce native Any theme 5 min install
Chat widget on a WooCommerce storefront
01 Stop Overpaying for AI

Other platforms charge you a fortune for AI tokens. We don't.

Most AI chatbot services mark up every message 5-10x. With Gorilla AI Chatbot, you bring your own Anthropic API key and pay cost. That's it.

Typical AI Chat Service

$200+
per month, and it goes up with usage
  • Per-message fees on every conversation
  • AI token costs marked up 5-10x
  • Monthly platform fee on top of usage
  • Cost scales with traffic — success gets expensive

Gorilla AI Chatbot

$75
per year, flat — plus your own AI costs at Anthropic rates
  • No per-message fees, ever
  • You pay Anthropic directly at their published rates
  • Typical conversation costs less than $0.01
  • 1,000 chats/day? Maybe $5-10/day in AI costs
02 Built for WooCommerce

Not bolted on. Built in.

This isn't a generic chatbot pointed at your site. It reads your actual WooCommerce catalog, your real order data, and your own store policies in real time.

Product Search

Shoppers ask. Your catalog answers.

"Do you have phone cases for the Samsung Galaxy S24?" — the chatbot searches your products and responds with tappable product cards showing the thumbnail, name, and price. Your actual products, live from WooCommerce.

When more results exist than shown, the chatbot includes a "browse all" link. Every product link is UTM-tagged for GA4 so you can measure the revenue the chatbot drives.

Gorilla AI Chatbot product cards
Order Tracking

"Where's my order?" answered instantly.

Shoppers give their order number and billing email. The chatbot verifies identity, pulls the order details, and returns the status, tracking number, carrier, and estimated delivery date.

Supports WooCommerce Shipment Tracking, AfterShip, and generic tracking fields. Configurable authentication — email match, logged-in only, or disabled.

Where's my order
Your Voice, Not Ours

Make it sound like you.

Write your brand voice in a few sentences and the AI follows it in every conversation. Rugged and anti-corporate? Warm and professional? Quirky and fun? You decide. Add rotating welcome messages so returning visitors get a fresh greeting every time.

The chat window title, accent color, bubble icon, and escalation form are all customizable. It looks like your store, not a third-party widget.

Brand voice
Learn What Customers Want

Read every conversation. Spot every gap.

Full conversation transcripts in your WordPress admin — every message, every tool call, every product the chatbot suggested. Shoppers can flag responses as "wrong info" or "didn't answer," and flagged messages surface in a dedicated view.

This is your single best source of product feedback. If shoppers keep asking for something you don't carry, you'll see it before it costs you a sale.

Read conversations
Human Handoff

AI first. Humans when it matters.

An "Email the Team" button is always visible at the bottom of the chat. Shoppers tap it, fill a simple form, and your team gets the message with full conversation context. Nobody repeats themselves.

The chatbot also proactively suggests escalation when it detects frustration or questions it can't resolve. You're in the loop, not out of it.

Email the team
03 Setup

Live in five minutes.

1

Install the Plugin

Upload the zip, activate. Same as any WordPress plugin. No custom server, no external platform, no code.

2

Add Your API Key

Grab a key from Anthropic, paste it into settings. Load $5 of credit and you're covered for thousands of conversations.

3

Customize the Voice

Write how you want the chatbot to sound. Add your brand colors, bubble icon, and welcome messages.

4

Go Live

Switch from Testing mode to Live. The chatbot appears on your storefront and starts helping shoppers immediately.

04 Everything Included

One plugin. No upsells. No add-ons.

Real-time product search from your WooCommerce catalog with thumbnail cards

Order status tracking with carrier, tracking number, and estimated delivery

Shipping timeline calculation with per-product lead time overrides

Store policy answers — returns, shipping, warranty, sizing, care

Email escalation with full conversation context to your team

UTM tracking on every link for GA4 revenue attribution

Full admin transcript browser — read every conversation

Shopper response flagging when the AI gets it wrong

Custom brand voice — sound like you, not a robot

Rotating welcome messages — up to 10 variants

Custom bubble icon — your logo in the floating button

Hidden on checkout to protect your conversion funnel

Any WooCommerce theme — shadow DOM keeps it isolated

Testing mode — preview as admin before going live

Automatic updates delivered through WordPress

14-day free trial — no license key needed to try it

05 Questions

Frequently Asked Questions

How much does the AI actually cost to run?
You pay Anthropic directly at their published API rates. The default model is Claude Haiku 4.5 — fast and inexpensive. A typical conversation costs well under a penny. A busy store doing 1,000 conversations a day might spend $5-10 per day. There is no markup from Gorilla Public — your $75/year covers the plugin license, not AI usage.
Do I need to train the AI on my products?
No. The chatbot reads directly from your WooCommerce catalog in real time — names, descriptions, prices, stock levels, categories, images. When you add a product or change a price, the chatbot knows immediately. No training, no syncing, no CSV uploads.
Does it work with my theme?
Yes. The widget uses shadow DOM, which means your theme's CSS cannot break the chatbot and the chatbot's CSS cannot break your theme. Works with Elementor, Divi, Bricks, Kadence, Astra, GeneratePress, Flatsome, and any other WordPress theme or page builder.
What if the AI gives wrong information?
Two safety nets. First, the AI only reports what WooCommerce tells it — it cannot fabricate product names, prices, or stock levels. Second, shoppers can flag any response as "wrong info" with a single tap. Flagged messages show in your admin so you can review and improve.
Can shoppers track their orders?
Yes. Shoppers provide their order number and billing email. The chatbot returns the status, tracking number, carrier, and estimated delivery date. Supports WooCommerce Shipment Tracking, AfterShip, and generic tracking fields.
What happens when someone needs a real human?
An "Email the Team" button is always visible. When tapped, it sends a message to your team email with the full conversation context attached. The chatbot also proactively suggests escalation when it detects frustration.
Will the chatbot slow down my site?
No. The widget JavaScript loads asynchronously in the footer. It doesn't block rendering or affect Core Web Vitals. The chat panel is only created when a shopper clicks the bubble, and AI processing happens server-side.
Is there a free trial?
Yes — 14 days, no license key required. Install the plugin, add your Anthropic API key, and it works immediately. After 14 days you'll need a license. Your settings and conversations are preserved when you activate.
Ready?

Give your store a voice.

Every question a shopper asks that goes unanswered is a sale you might have made. Put an AI on it.

$75 / year

Get Gorilla AI Chatbot

3-day trial included to check out the features and installation. Works with any WooCommerce theme. Cancel anytime.

🖐️ Hello!

Let’s have a chat!!

hello@gorillapublic.com

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