An AI chatbot that lives inside your WooCommerce store. It knows your products, tracks orders, answers questions, and hands off to your team when a real human is needed. Powered by Claude AI — you control the API costs. Pennies per conversation, not dollars.
WooCommerce native Any theme 5-minute install Live demo at gorilladirt.com
Stop overpaying for AI
Most AI chatbot services mark up every message 5–10x. With Gorilla AI Chatbot, you bring your own Anthropic API key and pay cost. That’s it.
Built for WooCommerce
This isn’t a generic chatbot pointed at your site. It reads your actual WooCommerce catalog, your real order data, and your own store policies in real time.
“Do you have phone cases for the Galaxy S24?” — the chatbot searches your products and replies with tappable product cards: thumbnail, name, price, live from WooCommerce. Every link is UTM-tagged for GA4, so you can measure the revenue the chatbot drives.
Shoppers give an order number and billing email; the chatbot verifies identity and returns status, tracking number, carrier, and estimated delivery. Supports WooCommerce Shipment Tracking, AfterShip, and generic tracking fields.
Write your brand voice in a few sentences and the AI follows it in every conversation. Chat title, accent color, bubble icon, and rotating welcome messages are all yours. It looks like your store, not a third-party widget.
Full transcripts in your WordPress admin — every message, every product suggested. Shoppers can flag wrong answers, and flagged messages surface in a dedicated view. If people keep asking for something you don’t carry, you’ll know before it costs a sale.
An “Email the Team” button is always visible. One tap sends your team the message with full conversation context — nobody repeats themselves. The chatbot also proactively suggests escalation when it detects frustration.
Setup
Upload the zip, activate. Same as any WordPress plugin. No custom server, no external platform, no code.
Grab a key from Anthropic, paste it into settings. Load $5 of credit and you’re covered for thousands of conversations.
Write how you want the chatbot to sound. Add your brand colors, bubble icon, and welcome messages.
Switch from Testing to Live. The chatbot appears on your storefront and starts helping shoppers immediately.
Everything included
Questions
You pay Anthropic directly at their published API rates. The default model is Claude Haiku 4.5 — fast and inexpensive. A typical conversation costs well under a penny; a busy store doing 1,000 conversations a day might spend $5–10 per day. Your $75/year covers the plugin license — Gorilla Public takes no markup on AI usage.
No. The chatbot reads directly from your WooCommerce catalog in real time — names, descriptions, prices, stock, categories, images. Add a product or change a price and the chatbot knows immediately. No training, no syncing, no CSV uploads.
Yes. The widget uses shadow DOM, so your theme’s CSS can’t break the chatbot and the chatbot’s CSS can’t break your theme. Works with Elementor, Divi, Bricks, Kadence, Astra, GeneratePress, Flatsome, and any other theme or page builder.
Two safety nets. The AI only reports what WooCommerce tells it — it can’t fabricate product names, prices, or stock. And shoppers can flag any response as wrong with one tap; flagged messages show in your admin for review.
Yes. Shoppers provide an order number and billing email; the chatbot returns status, tracking number, carrier, and estimated delivery. Supports WooCommerce Shipment Tracking, AfterShip, and generic tracking fields.
An “Email the Team” button is always visible. One tap sends your team the full conversation context. The chatbot also proactively suggests escalation when it detects frustration or a question it can’t resolve.
No. The widget loads asynchronously in the footer and doesn’t block rendering or affect Core Web Vitals. The chat panel is only created when a shopper clicks the bubble, and AI processing happens server-side.
Give your store a voice
Every question a shopper asks that goes unanswered is a sale you might have made. Put an AI on it.
Get Gorilla AI Chatbot3-day trial included. Works with any WooCommerce theme. Cancel anytime.
Free quote — one business day
